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Shipping Information for Australia

iHerb is a US company serving customers worldwide since 1996 and ships to over 150 different countries! All iHerb orders are shipped directly from our warehouses in California and Kentucky. Please see below information about the country selected.


AU Australia

Available Shipping Methods

Australia Post DHL

iHerb ships directly to shoppers in Australia and over 150 countries from our warehouses in the U.S. We are committed to providing you a fast and worry-free international shipping experience.


General Information

  • Due to the fluctuations in exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
  • Please check with your local customs office in Australia to see if you can import the items, and if any additional licenses or permits are required.


Customs Information

  • Starting July 1st 2018, the goods and services tax (GST) will be applied to any imported goods to Australia. The new GST will include charging all imported goods to Australia with a 10% tax on the retail price and on all items that are valued at $1000 Australian Dollar or less.
  • For information about customs, import duties, etc., visit:
    Australia Government,Department of Immigration and Border Protection


Shipping

    All iHerb orders are shipped out from our US warehouses to your country by Air Freight.
    The Estimated Delivery window provided by iHerb reflects the most standard delivery. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.

  • DHL/Australia Post:You may have to pay import taxes, customs duties, and/or a brokerage (handling) fee for your order. These charges are separate from your shipping fee and you will be billed directly from the carrier of your choice.
  • For shipping related inquiries regarding DHL Express orders, please contact the DHL Express Customer Service at  131406
  • Australia Post:Shipments are transferred to iHerb's partnered company in Australia, and then Australian Post completes the delivery. This shipping method includes order tracking through Auspost.Com.
  • DHL:For more information about DHL's Quarantine Processing Fee and any other queries in relation to shipping with DHL, please contact via DHL Contact Page.


Restrictions

  • At iHerb, we respect the rules and regulations of Australian government and do our best to block Customs prohibited products from our site. However, please be aware, the following substances are not allowed to be imported into Australia: Supplements containing hemp oil, egg yolks, dairy, MSM, DHEA, Melatonin, bee pollen, bee pollen as a powder, banana, Hoodia, Kava, Camu Camu powder, Cordyceps powder, products with hormones such as Pregnenolone, HGH or 7-Keto and some products containing enzymes
  • Dried beans, lentils, products for pets, and rice each require an import permit
  • Any product in powdered form may cause customs to quarantine an order or assess extra fees.
  • For information about prohibited and restricted products please visit: Biosecurity Import Conditions System (BICON).


Contact Us

  • Click here to get connected with iHerb's customer service.

Available Payment Methods


Need Help?

For any additional questions visit our Customer Service page.